For missionary families

Keep your number while you serve.

Your missionary leaves for 18 to 24 months. Their phone number does not have to leave with them. One payment before departure, and the same number is waiting the day they land.

(801) 555-0142

Held for 18 months

The real math

Four ways to handle the number. One of them makes sense.

Every family preparing for a mission picks one of these, usually without knowing there was a fourth.

What families do
Cost
What happens
Keep paying the carrier
Cost
$600–$800+

Every family preparing for a mission picks one of these, usually without knowing there was a fourth.

Suspend the line
Cost
Varies by carrier

Most carriers only allow temporary suspensions. Policies vary, and many suspension periods end long before an 18–24 month mission is over.

Cancel the line
Cost
$0 today

Once a number is disconnected, carriers may eventually reassign it to someone else. Once reassigned, it generally can’t be recovered.

Return With Your Number
Cost
$51, once

We move the number, hold it for the whole mission, and transfer it back when they come home.

The only option that keeps the number costs less than one month of the plan you were about to cancel.
Why it matters

Their number is not just a number.

They have had it since high school. By now, most of their adult life runs through it.

Lose the number and all of it has to be rebuilt in the first few weeks home, at exactly the moment they are trying to settle back in.

How it works

There are Four easy steps.

Step 01
Send us the details

 Provide your phone number, carrier, account information, and your preferred transfer date. We’ll automatically move your number on the day you choose. (Most families schedule the transfer for after their missionary arrives at the MTC.)

Step 02
We move the number
We transfer it out of the carrier and into safe keeping. No calls to make, no store visits, no hold music.
Step 03
We hold it the whole mission
18 or 24 months. It cannot be reassigned, cancelled, or lost while it is with us. You never think about it again.
Step 04
It goes back to them

When your missionary returns home, we transfer the number to the carrier of your choice. They keep the same phone number they’ve always had.

Plans

Pay once. That is the whole thing.

Every plan includes the transfer out, safe holding for the full mission, and the full return when they are home. No subscriptions. No monthly bills.

18-Month Plan
$51
One-time
Most families pick this
18-Month + Forwarding
$62
One-time
24-Month Plan
$67
One-time
24-Month + Forwarding
$79
One-time
Most families pick this

Forwarding plans include 100 forwarded texts for the full 18 or 24 months.

Already left?

It is not too late to save their number.

Most families find us the week before departure. Plenty find us months after. If your missionary is already out, do not assume the number is gone. Depending on the carrier and how long they have been serving, we can often still get it out and hold it for whatever is left.

Tell us the situation and we will look at it properly.

$4 per month remaining

Every late situation is different, so there is no fixed price. Send us the details, we review it, and if we can help, we send a payment link for the exact number of months left.

Text forwarding is included in this plan, with 100 forwarded texts

You only pay if we can actually save it.
TEXT FORWARDING

Stay connected to important accounts.

An optional add-on that forwards texts sent to the held number to a phone you choose, usually a parent’s.

Every forwarding plan includes 100 forwarded texts for the full 18 or 24 months. Need more? Extra packs of 100 are $5, with no automatic charges.

From families who did this

The part that matters happens at the airport.

“When our daughter got her call, we realised how much was tied to her number. She came home and picked up right where she left off. Nothing to change, nothing lost.”
Kevin N.
Parent of a returned missionary
“Our son served two years and we never had to worry about his number once. The transition back was so much easier than it would have been.”
Tiffany M.
Parent of a returned missionary
“After 18 months away, the last thing I wanted was to change my number everywhere. I got home and my banking, my contacts, all of it just worked.”
Ashlee W.
Returned missionary
Questions

Before you decide.

If something here is not covered, call us. A person answers.

1-866-551-2789

Yes. That is the entire service. The number they leave with is the number that gets transferred back to them when they are home.

All major domestic carriers and some international ones. During signup we verify compatibility with your specific carrier before anything else happens.

$51 for 18 months, $67 for 24 months, or $62 and $79 with text forwarding. Paid once, before departure. No monthly charges and no fees on the way out.

About ten minutes on your end. The transfer itself varies by carrier, which is why we recommend starting a few weeks before departure rather than the night before.

Yes, and most do. Parents complete the setup before departure in the majority of cases.

The phone number, the carrier, and some account details so we can authorise the transfer. We will tell you exactly what to pull together.

Often not. It depends on the carrier and how long they have been gone. Send us the details and we will tell you straight. If we cannot help, you pay nothing.

No problem! Your missionary can get their phone number back at any time, regardless of when they return home. Simply contact us, and we’ll provide you with the necessary information to transfer (port) the number back to your preferred carrier. Whether your missionary serves their full mission or returns home early, their number will be ready whenever they need it.

Text forwarding allows you to receive messages sent to your reserved phone number on another designated phone number. This is especially helpful for receiving verification codes from banks, schools, social media platforms, and other important accounts.

Each plan with text forwarding includes 100 forwarded messages for the entire 18- or 24-month service term.

Additional forwarding credits are available in packages of 100 messages for $5. Simply contact our team to purchase more credits.

No. We do not automatically charge for additional forwarded messages. You choose whether to purchase additional credits.

Once your available message credits are used, text forwarding may be paused until additional credits are purchased and forwarding is reactivated. Your phone number will continue to be held as normal.

Yes. All successfully forwarded messages count toward your allowance, including promotional and automated messages. We recommend unsubscribing from unwanted text notifications when possible.

Our optional text forwarding feature can help you receive verification codes from many banks, websites, and other services. However, delivery depends on the sending service and carrier, so individual verification codes cannot be guaranteed.

The real math

Leave with confidence. Come home to the same number.

Ten minutes now, and it is handled for the next two years.
Missionary Family Insider

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Exclusive discounts, helpful missionary tips, travel and packing advice, and free resources for parents preparing to send or support a missionary.

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